Privacy Policy

Effective Date: 07/23/26

Practice Name: Third Culture Counseling

Owner: Zaraar Zahid, LCPC

Licensed In: Illinois

Website: www.thirdculturecounseling.com

Email: info@thirdculturecounseling.com

1. Introduction

Third Culture Counseling PLLC ("Third Culture Counseling," "we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information.

This Privacy Policy explains how information is collected, used, stored, and protected when you visit this website.

By using this website, you acknowledge that you have read and agree to this Privacy Policy.

This Privacy Policy applies only to information collected through this website. It does not replace the Notice of Privacy Practices (NPP) that clients receive before beginning psychotherapy services.

2. Information We Collect

A. Information You Voluntarily Provide

You may choose to provide personal information when you:

  • Complete a contact form

  • Request a consultation

  • Send an email

  • Subscribe to communications (if offered)

Information may include:

  • Name

  • Email address

  • Telephone number

  • Preferred method of contact

  • General information you voluntarily choose to share

Please avoid submitting highly sensitive or confidential health information through website forms or unsecured email.

B. Information Collected Automatically

Like many websites, this website may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Date and time of visit

  • Pages viewed

  • Referring website

  • General website usage data

This information helps improve website performance, accessibility, and user experience.

3. Cookies and Analytics

This website may use cookies and similar technologies to improve functionality and better understand how visitors use the website.

Cookies may help us:

  • Improve website performance

  • Understand visitor behavior

  • Measure website traffic

  • Enhance the overall user experience

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Third Culture Counseling may use website analytics services (such as Google Analytics or similar providers) to collect anonymous usage information. These services do not collect Protected Health Information (PHI) through routine website analytics.

4. How Your Information Is Used

Information collected through this website may be used to:

  • Respond to inquiries

  • Schedule consultations

  • Communicate regarding services

  • Improve website functionality

  • Maintain website security

  • Comply with legal, ethical, and professional obligations

We do not sell, rent, or trade your personal information to third parties.

5. Confidentiality and HIPAA

Protecting client confidentiality is a core value of Third Culture Counseling.

If you become a psychotherapy client, your health information will be protected in accordance with:

  • The Health Insurance Portability and Accountability Act (HIPAA)

  • Applicable Illinois law

  • Professional ethical standards governing licensed mental health professionals

Website inquiries alone do not create a therapist-client relationship and are generally not considered Protected Health Information under HIPAA.

If you become a client, you will receive a separate Notice of Privacy Practices explaining how your health information may be used and disclosed.

6. Contact Forms and Email

Although we take reasonable measures to protect information submitted through this website, email and website contact forms may not always be completely secure.

For your privacy, please avoid sending confidential clinical information, medical records, or detailed mental health concerns through contact forms or unsecured email.

If you become a client, secure communication methods will be discussed during the intake process.

7. Third-Party Services

This website may utilize trusted third-party providers for services such as:

  • Appointment scheduling

  • Website hosting

  • Contact forms

  • Email communication

  • Analytics

  • Payment processing (if applicable)

These providers maintain their own privacy policies and security practices.

Third Culture Counseling is not responsible for the privacy practices or content of external websites linked from this site.

8. Data Security

Third Culture Counseling takes reasonable administrative, technical, and physical safeguards to protect information collected through this website.

These measures may include:

  • Encrypted website connections (SSL)

  • Secure website hosting

  • Restricted access to information

  • Secure practice management systems

  • Password-protected accounts and devices

While reasonable efforts are made to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

9. Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of information where legally permissible

  • Withdraw consent for certain communications

  • Opt out of cookies through your browser settings

To exercise these rights, please contact us using the information below.

10. Children's Privacy

This website is intended for adults seeking psychotherapy services.

We do not knowingly collect personal information from children under the age of 13 through this website. If we learn that personal information has been submitted by a child without appropriate consent, we will take reasonable steps to remove that information.

11. External Links

For your convenience, this website may contain links to third-party websites or resources.

Third Culture Counseling does not control or endorse the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in applicable law, technology, or practice operations.

Any updates will become effective immediately upon posting to this page. The Effective Date at the top of this policy will indicate when it was last revised.

13. Contact Information

If you have questions regarding this Privacy Policy or how information collected through this website is handled, please contact:

Third Culture Counseling

Zaraar Zahid, LCPC

Licensed Clinical Professional Counselor – Illinois

Email: info@thirdculturecounseling.com

Website: thirdculturecounseling.com